TerraBETA

PRIVACY POLICY

Last Updated: JUNE 2026

1. INTRODUCTION

Welcome to Terra.

Terra (“Terra,” “we,” “us,” or “our”) is a gaming platform, marketplace, developer ecosystem, and digital asset infrastructure provider that enables users to play games, acquire digital items, trade assets, access subscriptions, and interact with developers through a seamless Web2 experience powered by blockchain technology.

This Privacy Policy explains how we collect, use, process, store, share, and protect your personal information when you access or use Terra's websites, applications, games, marketplace, developer tools, customer support services, and related products (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We may collect:

  • Full name
  • Username and display name
  • Email address
  • Phone number
  • Date of birth
  • Country of residence
  • Billing and subscription information
  • Payment information
  • Customer support communications
  • Survey responses & marketing preferences
  • Identity verification information where legally required

2.2 Gaming and Account Information

We collect information related to your use of the platform, including:

  • Games played and gameplay statistics
  • Progression data and achievements
  • Match history and leaderboard activity
  • Social interactions and friends lists
  • In-game purchases and marketplace transactions
  • Subscription and reward history

2.3 Blockchain Interactions

Because Terra utilizes blockchain technology, we may process:

  • Wallet addresses
  • Transaction hashes
  • NFT ownership records
  • Asset transfer records
  • Marketplace listings and bids

Note: Blockchain transactions may be publicly visible on distributed ledgers and cannot always be modified or deleted.

2.4 Payment Information

When processing purchases, subscriptions, marketplace transactions, or digital asset acquisitions, we may collect transaction amounts, payment method details, purchase history, refund information, and fraud prevention data. Terra does not store complete payment card information; processing is handled through authorized third-party providers.

2.5 Automatically Collected Information

We automatically collect:

  • IP address and device identifiers
  • Browser, operating system, and device type
  • Connection information and session data
  • Crash reports and performance metrics
  • Usage analytics and log files

2.6 Cookies and Similar Technologies

We use cookies, web beacons, SDKs, pixels, and local storage technologies. These help us authenticate users, improve platform performance, remember preferences, analyze traffic, detect fraud, and personalize experiences.

3. HOW WE USE INFORMATION

We use personal information to:

  • Create and manage accounts
  • Deliver gameplay experiences
  • Process purchases and operate subscription services
  • Facilitate marketplace transactions
  • Enable social features and provide customer support
  • Prevent fraud, abuse, and enforce platform rules
  • Improve platform functionality, analyze trends, and conduct R&D
  • Comply with legal obligations and protect users
  • Communicate service updates and send marketing communications

4. LEGAL BASIS FOR PROCESSING

Where required by law, we process personal information under one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • User consent
  • Protection of vital interests or public interest obligations

5. DEVELOPER SERVICES

Developers using Terra may access certain information necessary to operate their games and services, including User IDs, gameplay statistics, purchase records, engagement metrics, and diagnostics. Developers are contractually required to protect user information and comply with privacy laws.

6. CHILDREN'S PRIVACY

Terra does not knowingly collect personal information from children where prohibited by law. Child accounts may have restricted functionality, limited marketplace access, and parental consent controls. Parents and guardians may contact us to review, update, or delete a child's information.

7. COMMUNITY AND SOCIAL FEATURES

Information shared through messaging, forums, guilds, and other social features may be visible to other users. Please exercise caution when disclosing personal information in public areas.

8. FRAUD PREVENTION, SECURITY, AND PLATFORM INTEGRITY

We use automated and manual systems to detect fraud, chargebacks, account takeovers, cheating, exploits, abuse, money laundering, and marketplace manipulation. Accounts may be suspended or restricted if suspicious activity is detected.

9. HOW WE SHARE INFORMATION

We may share information with:

  • Payment processors and cloud hosting providers
  • Analytics and security services
  • Identity verification and customer support providers
  • Developers using the Terra ecosystem
  • Regulatory authorities and law enforcement agencies
  • Corporate affiliates or potential investors during lawful transactions

We do not sell personal information to third parties.

10. INTERNATIONAL DATA TRANSFERS

Terra operates globally. Your information may be transferred, processed, and stored in countries outside your country of residence, under appropriate legal safeguards.

11. DATA RETENTION

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements. Blockchain transaction records may remain permanently available on public ledgers.

12. SECURITY

We maintain administrative, technical, and organizational safeguards designed to protect personal information, including encryption, access controls, and security monitoring. No system can guarantee absolute security.

13. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing
  • Withdraw consent and receive a copy of your data
  • Lodge complaints with regulatory authorities

14. COOKIES AND ADVERTISING CHOICES

Users may control cookies through browser settings. Opt-out controls for advertising technologies are available where legally required.

15. THIRD-PARTY SERVICES

The Services may link to third-party sites, games, wallets, or applications. Terra is not responsible for the privacy practices of third parties; please review their policies.

16. BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, financing, or asset sale, personal information may be transferred as part of the transaction.

17. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Material changes will be communicated via email, platform notifications, or website notices. Continued use of the Services constitutes acceptance of the revised policy.

18. CONTACT US

For privacy-related questions, contact:

Terra Privacy Team

Email: privacy@useterra.io

Legal Department: legal@useterra.io